Manage Your Clients
From the moment you enter a new customer, manage your client database simply with SAM©.
• Powerful Appointment Book
Feature packed, simple to use, easy to navigate and quick to learn SAM© Appointment Book.
It is so easy to make or change appointments, enter new customers, view customer notes, sales and appointments history.
Colour coding shows you the status of appointments and available booking times at a glance. Click and drag features let you quickly move appointments and change appointment length.
Checking out an appointment via POS and rebooking is a breeze with touchscreen functionality is easily enabled in SAM©.
Feature packed, simple to use, easy to navigate and quick to learn SAM© Appointment Book.
It is so easy to make or change appointments, enter new customers, view customer notes, sales and appointments history.
Colour coding shows you the status of appointments and available booking times at a glance. Click and drag features let you quickly move appointments and change appointment length.
Checking out an appointment via POS and rebooking is a breeze with touchscreen functionality is easily enabled in SAM©.
• Automatic SMS Appointment Reminders
Ensure customers never forget an appointment with SMS Appointment Reminders.
SAM© SMS Appointment Reminders can be easily sent automatically or manually and includes automatic appointment confirmations. When your customer replies to the appointment reminder via SMS, SAM© receives and confirms the appointment.
The booking will change to purple on your appointment screen showing you at a glance that it has been confirmed.
Ensure customers never forget an appointment with SMS Appointment Reminders.
SAM© SMS Appointment Reminders can be easily sent automatically or manually and includes automatic appointment confirmations. When your customer replies to the appointment reminder via SMS, SAM© receives and confirms the appointment.
The booking will change to purple on your appointment screen showing you at a glance that it has been confirmed.
• Email & SMS Marketing
Email and SMS marketing engages your customers promoting and building your business.
Create your own professional, email and SMS marketing campaigns targeted to your database. Build your own campaign or customize the marketing templates provided in SAM©.
We provide with the tools training and support for you to connect with your clients.
Email and SMS marketing engages your customers promoting and building your business.
Create your own professional, email and SMS marketing campaigns targeted to your database. Build your own campaign or customize the marketing templates provided in SAM©.
We provide with the tools training and support for you to connect with your clients.
• Set and Forget Marketing
You will love the simplicity and power of the Email and SMS Set and Forget Marketing.
Free up your time as SAM© does the marketing to for you. Automatically send an email or SMS message to new customers and clients who have not returned. Or send a birthday voucher, Christmas greetings or thank a customer for a referral, it’s really simple to do.
With Set and Forget Marketing we give you the tools to grow your business.
You will love the simplicity and power of the Email and SMS Set and Forget Marketing.
Free up your time as SAM© does the marketing to for you. Automatically send an email or SMS message to new customers and clients who have not returned. Or send a birthday voucher, Christmas greetings or thank a customer for a referral, it’s really simple to do.
With Set and Forget Marketing we give you the tools to grow your business.
• Loyalty Clubs
Clubs are a fantastic way to reward your customers and ensure loyalty to your business.
With SAM© Loyalty Clubs are simple to create, points are automatically accumulated and easily redeemed at the POS screen.
You can view the points accumulated at any time and even target marketing specifically to Loyalty Club members.
Clubs are a fantastic way to reward your customers and ensure loyalty to your business.
With SAM© Loyalty Clubs are simple to create, points are automatically accumulated and easily redeemed at the POS screen.
You can view the points accumulated at any time and even target marketing specifically to Loyalty Club members.
• Gift Vouchers
Gift Vouchers are an excellent way to generate income for your business and are so easily managed in SAM©.
Gift Vouchers are easily sold and redeemed through the SAM© POS. You have the flexibility of selecting specific services and products and choosing an expiry date for the vouchers.
Automatic numbering of gift vouchers ensures there are no duplicates and your old gift vouchers can be added to your SAM© database.
Gift Vouchers are an excellent way to generate income for your business and are so easily managed in SAM©.
Gift Vouchers are easily sold and redeemed through the SAM© POS. You have the flexibility of selecting specific services and products and choosing an expiry date for the vouchers.
Automatic numbering of gift vouchers ensures there are no duplicates and your old gift vouchers can be added to your SAM© database.
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Manage Your Business
SAM© gives you the tools to easily manage and grow your business.
• Easy to Use POS
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Service and product sales are so easily transacted with SAM© POS.
SAM© POS smoothly integrates with your appointment book making checking out and re-booking your customers a breeze. Complete your end of day, view sales history, take deposits, manage customer accounts, redeem loyalty club points and transact gift vouchers.
Product sales automatically adjust your stock levels and professional stock usage is easily managed.
Bar code scanners for product sales and receipt printers are compatible with POS and of course touch screen functionality is easily enabled.
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• Full Reporting
With over 130 reports across all categories, SAM© gives you the tools to track your business at all times.
The comprehensive and easily generated suite of reports included in SAM© lets you keep your finger on the pulse of your business. With so many reports available we assist new customers by providing a list of the most commonly used SAM© reports to help you get started.
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With over 130 reports across all categories, SAM© gives you the tools to track your business at all times.
The comprehensive and easily generated suite of reports included in SAM© lets you keep your finger on the pulse of your business. With so many reports available we assist new customers by providing a list of the most commonly used SAM© reports to help you get started.
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• Staff Rosters
Simple to manage staff rostering that makes sense.
Altering working hours, updating staff leave, managing public holidays is all smoothly handled in SAM©. A thirteen month roster lets you know your staffing situation for the next week, month and year.
Colour coding on the Main Appointment screen clearly shows rostered on staff’s working hours.
Staff roster details integrate seamlessly with the SAM© staff pays and commissions feature.
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Simple to manage staff rostering that makes sense.
Altering working hours, updating staff leave, managing public holidays is all smoothly handled in SAM©. A thirteen month roster lets you know your staffing situation for the next week, month and year.
Colour coding on the Main Appointment screen clearly shows rostered on staff’s working hours.
Staff roster details integrate seamlessly with the SAM© staff pays and commissions feature.
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• Staff Time-Keeping
Need to keep track of your staff’s working hours, simply enable the Staff Time Keeping feature in SAM©.
SAM© Time-Keeping is quick and easy for staff to use. Time –Keeping integrates with SAM© reporting so owners can view information in real time.
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Need to keep track of your staff’s working hours, simply enable the Staff Time Keeping feature in SAM©.
SAM© Time-Keeping is quick and easy for staff to use. Time –Keeping integrates with SAM© reporting so owners can view information in real time.
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• PAYG & Staff Commissions
SAM© easily handles PAYG, staff commissions and bonuses.
Staff pays can be smoothly managed in SAM© and payment reports easily generated. Integrating with staff rosters SAM© gives you the ability to keep track of staff payments and leave entitlements.
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SAM© easily handles PAYG, staff commissions and bonuses.
Staff pays can be smoothly managed in SAM© and payment reports easily generated. Integrating with staff rosters SAM© gives you the ability to keep track of staff payments and leave entitlements.
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• Stock Ordering & Control
SAM© gives you the tools to manage your stock.
Entering new products into SAM© is simply done. Stock levels automatically update when products are sold through POS and professional stock usage is easily managed.
Stock can be ordered and received through SAM©, the order can even be emailed directly to your supplier. Stock levels are easily adjusted and payment details recorded.
Comprehensive reporting options in SAM© provide you with information on stock levels and orders at all times.
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SAM© gives you the tools to manage your stock.
Entering new products into SAM© is simply done. Stock levels automatically update when products are sold through POS and professional stock usage is easily managed.
Stock can be ordered and received through SAM©, the order can even be emailed directly to your supplier. Stock levels are easily adjusted and payment details recorded.
Comprehensive reporting options in SAM© provide you with information on stock levels and orders at all times.
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• Customised Services
Set up your services to suit your business with SAM©.
Services are easily set up and managed in SAM©. You have full control over the time allowed for the service, staff members permitted to perform the service and the price charged.
Recurring service packages and combination packages for services and products are easily handled.
Price levels smoothly handle the situation where a business may charge less for a service provided by an apprentice than a fully qualified staff member.
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Set up your services to suit your business with SAM©.
Services are easily set up and managed in SAM©. You have full control over the time allowed for the service, staff members permitted to perform the service and the price charged.
Recurring service packages and combination packages for services and products are easily handled.
Price levels smoothly handle the situation where a business may charge less for a service provided by an apprentice than a fully qualified staff member.
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• Options for all Business Types
Whether your business operates from home, is mobile, a new salon/clinic, an established business or has more than on one location SAM© has a solution for you.
We understand that different types of businesses have different needs. The software solutions for a home based salon are not complex as those of an established clinic or a business with multiple locations.
Managing more than one location can be easily handled, with SAM© you can view and book appointments for all locations from each site. Reports for one or all sites can be run from one location.
» Read More
Whether your business operates from home, is mobile, a new salon/clinic, an established business or has more than on one location SAM© has a solution for you.
We understand that different types of businesses have different needs. The software solutions for a home based salon are not complex as those of an established clinic or a business with multiple locations.
Managing more than one location can be easily handled, with SAM© you can view and book appointments for all locations from each site. Reports for one or all sites can be run from one location.
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Connectivity
SAM© includes so many connectivity options giving you the freedom to access your business anytime, anywhere.
• On Line Bookings
24/7 Bookings. Clients can book online, from your Facebook page, their smart phone or internet device at any time.
Staff can easily see their appointments, owners can view all appointments from any computer anywhere. The online booking goes directly to your appointment screen and is displayed in a different colour for easy identification.
Clients information provided when making the appointment is stored in your SAM© database.
Click on the link below and take a peek. Enter yourself as a client and make an appointment. www.testsalon.australiapos.com.au
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24/7 Bookings. Clients can book online, from your Facebook page, their smart phone or internet device at any time.
Staff can easily see their appointments, owners can view all appointments from any computer anywhere. The online booking goes directly to your appointment screen and is displayed in a different colour for easy identification.
Clients information provided when making the appointment is stored in your SAM© database.
Click on the link below and take a peek. Enter yourself as a client and make an appointment. www.testsalon.australiapos.com.au
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• Home Connect
A SAM© Home Connection lets you access your salon/clinic database directly from home.
View exactly the same information you see in the salon/clinic, without your staff see what you are doing.
From the comfort of your own home you can run your business; make appointments, check the End of Day, generate reports, create and run marketing campaigns and all manner of tasks.
» Read More
A SAM© Home Connection lets you access your salon/clinic database directly from home.
View exactly the same information you see in the salon/clinic, without your staff see what you are doing.
From the comfort of your own home you can run your business; make appointments, check the End of Day, generate reports, create and run marketing campaigns and all manner of tasks.
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• Unlimited IPad/Tablet Licences
Access the salon/clinic database directly from your IPad or tablet.
Use your IPad or tablet to access your business internally or outside the salon/clinic. With SAM© you have an unlimited number of IPad/Tablet licences.
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Access the salon/clinic database directly from your IPad or tablet.
Use your IPad or tablet to access your business internally or outside the salon/clinic. With SAM© you have an unlimited number of IPad/Tablet licences.
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• ICalendar
View appointments anytime anywhere on your smartphone.
The SAM© ICalendar lets staff view their appointments on their smartphone calendar, anytime anywhere. Owners can easily view all staff appointments at all times.
The ICalendar has proved to be particularly popular with businesses employing staff on a contractor basis and is suitable for both IPhones and Android devices.
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View appointments anytime anywhere on your smartphone.
The SAM© ICalendar lets staff view their appointments on their smartphone calendar, anytime anywhere. Owners can easily view all staff appointments at all times.
The ICalendar has proved to be particularly popular with businesses employing staff on a contractor basis and is suitable for both IPhones and Android devices.
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• Client Phone App
The App for your clients to use to communicate with your business.
The client phone app communicates directly with SAM©. Using the app your customers can make a booking, reply to appointment reminders and view a diary of their bookings.
Users are able to view a list of your products and services, purchase products or gift vouchers and so much more.
A choice of themes lets you personalise the app for your business.
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The App for your clients to use to communicate with your business.
The client phone app communicates directly with SAM©. Using the app your customers can make a booking, reply to appointment reminders and view a diary of their bookings.
Users are able to view a list of your products and services, purchase products or gift vouchers and so much more.
A choice of themes lets you personalise the app for your business.
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• Integration with Xero & MailChimp
Integration with Xero Accounting - One of Australia's leading Online Accounting Programs.
Integration with Mail Chimp - Providing SAM© users with even greater online marketing options.
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Integration with Xero Accounting - One of Australia's leading Online Accounting Programs.
Integration with Mail Chimp - Providing SAM© users with even greater online marketing options.
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Support & Security
Relax in the knowledge with SAM©, your business data is secure, training is unlimited and support is promptly provided by real people.
• Daily Off-Site Data Back Up
24 Hour Daily Off-Site Data Back-Up of your ensures no matter what happens, your data is safe.
Your data is always protected even in the event of fire, theft or a complete computer melt down. (Reasonable internet connection is required).
Plus incremental backups every hour are stored on an external memory stick (memory stick required to be in at all times).
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24 Hour Daily Off-Site Data Back-Up of your ensures no matter what happens, your data is safe.
Your data is always protected even in the event of fire, theft or a complete computer melt down. (Reasonable internet connection is required).
Plus incremental backups every hour are stored on an external memory stick (memory stick required to be in at all times).
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• All Updates & Upgrades
Never pay for updates and upgrades again. All updates and upgrades are downloaded on your computer automatically.
In I.T. there are continuous operating system updates, computer updates, internet enhancements and general innovations being introduced.
SAM© is always being updated ensuring all our clients stay ahead of and benefit from constant progress. This is an essential ingredient for the smooth operation and growth of your business using SAM©.
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Never pay for updates and upgrades again. All updates and upgrades are downloaded on your computer automatically.
In I.T. there are continuous operating system updates, computer updates, internet enhancements and general innovations being introduced.
SAM© is always being updated ensuring all our clients stay ahead of and benefit from constant progress. This is an essential ingredient for the smooth operation and growth of your business using SAM©.
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• Support
Talk to a real person, when you need assistance, not a call centre or the cloud. Our friendly support team are here for you.
We are here to help you to get the most out of SAM©. Phone support and email support are all included with SAM©. Remote access and back end access to your computers allow us to provide you with maximum support and assistance.
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Talk to a real person, when you need assistance, not a call centre or the cloud. Our friendly support team are here for you.
We are here to help you to get the most out of SAM©. Phone support and email support are all included with SAM©. Remote access and back end access to your computers allow us to provide you with maximum support and assistance.
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• Training
Training is unlimited and ongoing and is fully included in SAM©.
We spend as much time as you require to get your business up and running. Advanced training, refresher training, and new staff training can also be easily organised.
In addition to phone support and online training, SAM© provides training videos and a comprehensive suite of procedure documents within the program.
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Training is unlimited and ongoing and is fully included in SAM©.
We spend as much time as you require to get your business up and running. Advanced training, refresher training, and new staff training can also be easily organised.
In addition to phone support and online training, SAM© provides training videos and a comprehensive suite of procedure documents within the program.
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• Staff Security
Control your staff member’s use of SAM© and access to information in SAM©.
As owner SAM© gives you the tools to control your staff member’s usage of SAM©. Staff login and user security permissions are easily set. Staff service permissions ensure staff can only be booked for services they are qualified to perform.
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Control your staff member’s use of SAM© and access to information in SAM©.
As owner SAM© gives you the tools to control your staff member’s usage of SAM©. Staff login and user security permissions are easily set. Staff service permissions ensure staff can only be booked for services they are qualified to perform.
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• Data Import
AustraliaPOS can import data from an old system into SAM©. Ask us what's involved when you chat to us.
A data import often saves hundreds of hours of time consuming data entry and proves to be a big hit with new clients updating to a new comprehensive software package like SAM©.
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AustraliaPOS can import data from an old system into SAM©. Ask us what's involved when you chat to us.
A data import often saves hundreds of hours of time consuming data entry and proves to be a big hit with new clients updating to a new comprehensive software package like SAM©.
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Testimonials
AustraliaPOS | Salon, Clinic & Studio Appointment Software Specialists
Phone: 03 5988 3345
Email: info@australiapos.com.au
AustraliaPOS
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