Support & Security
Connect from Smart Phone or Tablet
- Connect from Home, the office, local Cafe or from Bali on the beach using your IPhone, IPad, Android device, Mac or Computer.
- Use your Phone to make appointments at the salon from anywhere in the world.
- Run the wages and email payslips from your home computer or from your laptop at your favourite cafe.
- Prepare yourself and run all the reports you need from home for the weekly staff sales meeting.
- From the comfort of your own home you can run your End of Day, run marketing campaigns and all manner of tasks.
Automatic SMS Appointment Reminders
- SAM© can send Appointment Reminders automatically (1) or (2) Days prior at the same time each day.
- SAM© Automatically receives the reminder replies and confirms the appointment for you.
- Colour coding used so you can see at a glance who has confirmed and who has not.
Email and SMS Marketing
- Engage your customers with specific marketing by targeting the right audience.
- Abundant search criteria provided for you to find your specific target group.
- Use the SAM© templates provided and tailor them to your specific needs or easily make your own professional email templates.
- Measure each campaign to find out what works.
- We provide you with all the tools training and support so you can connect with your clients effectively.
Set and Forget Marketing
- Free up your time as SAM© does the marketing for you.
- Automatically send an email or SMS message to new customers and clients who have not returned.
- Send a birthday voucher, Christmas greetings or thank a customer for a referral, it’s really simple to do.
- Set and Forget Marketing gives you the tools to grow your business.
Loyalty Clubs & Memberships
- SAM© Loyalty Clubs & Memberships are simple to create and manage.
- Loyalty Points are automatically accumulated and easily redeemed at the POS screen.
- Memberships are easily set up so certain privileges are applied for the paying members.
- You can view the points accumulated at any time and even target marketing specifically to Loyalty Club members.
Gift Vouchers & Gift Cards
- Gift Vouchers are easily sold and redeemed through the SAM© POS.
- Promotional gift cards are often used in promotions to generate fast $$$ into the salon.
- You have the flexibility of selecting specific services, packages and products and using the auto expiry date for the vouchers.
- Use Automatic numbering or enter your own voucher number from your pre-printed and numbered vouchers.
POS Screen that makes sense
- Easy to understand POS Screen. Right side POS buttons are what the client is paying with and POS buttons on the left are what the client is paying for.
- Check out multiple family members all in one.
- Selling points look up table to assist staff in selling products and services.
- Easy redemption of loyalty points and gift vouchers.
- Simple End Of Day procedure with comprehensive daily staff summary report.
Full Reporting
- 144+ Specialised reports across all categories, SAM© gives you the tools to manage your staffs' performance and grow your business.
- See the hourly service and product sales performance of your staff.
- Staff Re-Booking report will assist you training your staff to be the best at re-booking clients, ensuring a consistently full appointment calendar.
- See which staff is good at selling product and who needs help to improve.
- Check the $$$ value of future appointments for the following week and view $$$ summary by staff.
Staff Rosters & Time Keeping
- Enter Part Day Leave periods or multiple day leave periods quickly and easily.
- Altering working hours, updating staff leave, managing public holidays is all smoothly handled in SAM©.
- Weekly, Fortnightly or 4 weekly Rosters made easy.
- Colour coding on the Main Appointment screen clearly shows hours and status of rostered staff.
- Have your staff clock in and out so you can report on actual time worked vs Rostered hours worked.
PAYG & Staff Commissions
- Full PAYG System calculating each staff members Tax and Super for you to put aside.
- SAM© will calculate annual leave and sick leave for you using latest government regulations.
- Email payslips direct to your staff within SAM©.
- Multiple Loading rates and overtime features included.
Stock Ordering & Control
- Email orders direct to each supplier from within SAM©
- Auto Fill orders up to your Maximum stock level to hold for each product.
- Receive orders in updating stock automatically and even store your invoice from your supplier and link it to this order.
- Quickly view whats been used within the salon or sold in the last week, fortnight, month or 2,4,6 Monthly. Never hold too much stock again.
Services & Packages
- Simple and clear Service management with the option for uncomplicated staff price levels.
- SAM ensures you will never book a service in for a staff member whom is not qualified to perform the service.
- Recurring service packages made easy & combination packages are simplified.
- Prioritise room allocation and choose which services you want to appear online.
Multiple Locations
- Make appointments (FOR) any location (FROM) any other salon/clinic locations. SAM© has a solution for you.
- See the appointment book at other locations at a press of a button.
- The software solutions for multiple locations is made easy for you in SAM©.
- Choose to Redeem Gift Vouchers and/or Loyalty points across all locations.
- Report on Head Office, all locations or zone in to one location.
On Line Bookings
- 24/7 for your Clients to book online, from your Facebook/Website, using their smart phone, tablet, computer or internet device.
- Option for Staff to view their own appointments.
- Owners can view all appointments for all staff from their phone or any other online device.
- Customers online booking goes directly to your appointment screen and is displayed in a different colour for easy identification.
- Security settings so staff can NOT view customer contact details out of the salon.
Simple and Powerful Appointment Book
- It is so easy to make or change appointments, enter new customers, view customer notes, sales and appointments history.
- Colour coding shows you the status of appointments and available booking times at a glance.
- Click and drag features let you quickly move appointments and change appointment length.
- Checking out an appointment via POS and rebooking is a breeze.
Unlimited IPad/Tablet Licences
Access the salon/clinic database directly from your IPad or tablet from Anywhere at Anytime.
- Check out customers on your IPad/Android Device while in the rooms if you like.
- Hand the IPad/Android Device to your clients and ask them to fill in their own personal data.
- Use your IPad or tablet to access your business internally or outside the salon/clinic.
- SAM© gives you an unlimited number of IPad/Tablet licences.
ICalendar
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- View appointments anytime anywhere on your smartphone.
- SAM© ICalendar lets rostered staff view their appointments on their smartphone calendar, anytime anywhere.
- Owners have a special login to view all staff appointments at all times on their smartphones.
- SAM© ICalendar has proved to be particularly popular with businesses employing staff on a contractor basis.
- The ICalendar is suitable for both IPhones and Android devices.
Client Phone App
- The client phone app communicates directly with your SAM©.
- Using the app your customers can make a booking without logging in and view their up coming appointments.
- Users are able to view a list of your products and services, purchase gift vouchers and so much more.
- Theme choices lets you personalise the app for your business.
Integration with MailChimp
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- Send targeted and specific emails using Mailchimp within SAM©.
- Integration with Mail Chimp - Providing SAM© users with even greater online marketing potential.
- Check the open rates for Emails sent using Mailchimp.
- Use the familiar template creation tools in Mail chimp.
Daily Off-Site Data Back Up
- 24 Hour Daily Off-Site Data Back-Up of your ensures no matter what happens, your data is safe.
- Your data is always protected even in the event of fire, theft or a complete computer melt down. (Reasonable internet connection is required).
- Incremental backups every hour are stored on an external memory stick (memory stick required to be in at all times).
All Updates & Upgrades
Never pay for updates and upgrades again. All updates and upgrades are downloaded on your computer automatically.
- Technology is continuously being updated together with SAM© enhancements so updates are automatic.
- SAM© ensures all our clients stay ahead of and benefit from constant progress. An essential ingredient for the smooth operation and growth of your business using SAM©.
Support
- Call one of our specialised support team and we can be on your computer in 5 seconds providing instant support.
- We are here to help you to get the most out of SAM©.
- Phone support (Unlimited) and email support are all included with SAM©.
- Remote access and back end access to your computers allow us to provide you with maximum support and assistance.
Unlimited Training
Training is unlimited and ongoing and is fully included in SAM©.
- We spend as much time as you require to get your business up and running.
- Advanced training, refresher training, and new staff training can also be easily organised.
- In addition to phone support and online training, SAM© provides training videos and a comprehensive suite of procedure documents within the program.
Staff Security
- 64 different staff authority permissions giving owners complete control of what your staff can and cant do.
- As owner SAM© gives you the all the tools to control your staff member’s usage of SAM©.
- Staff passwords and user security permissions are easily set.
- Staff service permissions ensure staff can only be booked for services they are qualified to perform.
- See which staff member was responsible for any mixups with Staff actions fully logged in SAM©.
Data Import
AustraliaPOS can import data from an old system into SAM©. Ask us what's involved when you chat to us.
- A data import often saves hundreds of hours of time consuming data entry and proves to be a big hit with new clients updating to a new comprehensive software package like SAM©.
AustraliaPOS | Salon, Clinic & Studio Appointment Software Specialists
Phone: 03 5988 3345
Email: info@australiapos.com.au
AustraliaPOS
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