AustraliaPOS


Phone: 03 5988 3345
Email: info@australiapos.com.au
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Manage Your Clients
  • Simple and Powerful Appointment Book

  • Automatic SMS Reminders

  • Email & SMS Marketing

  • Set and Forget Marketing

  • Loyalty Clubs

  • Gift Vouchers


Manage Your Business
  • Easy to Use POS

  • Full Reporting

  • Staff Rosters

  • Staff Time-Keeping

  • PAYG & Staff Commissions

  • Stock Ordering & Control

  • Customised Services

  • Multiple Locations



Connectivity
  • Online Bookings

  • Home Connect

  • Unlimited IPad/Tablet Licences

  • ICalendar

  • Client Phone

  • Integration with MailChimp



Support & Security
  • Daily Off-Site Data Back Up

  • Updates & Upgrades

  • Support

  • Training

  • Staff Security

  • Data Import




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Connect from Smart Phone or Tablet

  • Connect from Home, the office, local Cafe or from Bali on the beach using your IPhone, IPad, Android device, Mac or Computer.
  • Use your Phone to make appointments at the salon from anywhere in the world.
  • Run the wages and email payslips from your home computer or from your laptop at your favourite cafe.
  • Prepare yourself and run all the reports you need from home for the weekly staff sales meeting.
  • From the comfort of your own home you can run your End of Day, run marketing campaigns and all manner of tasks.


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Automatic SMS Appointment Reminders


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Automatic SMS Appointment Reminders

  • SAM© can send Appointment Reminders automatically (1) or (2) Days prior at the same time each day.
  • SAM© Automatically receives the reminder replies and confirms the appointment for you.
  • Colour coding used so you can see at a glance who has confirmed and who has not.


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Email and SMS Marketing

  • Engage your customers with specific marketing by targeting the right audience.
  • Abundant search criteria provided for you to find your specific target group.
  • Use the SAM© templates provided and tailor them to your specific needs or easily make your own professional email templates.
  • Measure each campaign to find out what works.
  • We provide you with all the tools training and support so you can connect with your clients effectively.



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Set and Forget Marketing

  • Free up your time as SAM© does the marketing for you.
  • Automatically send an email or SMS message to new customers and clients who have not returned.
  • Send a birthday voucher, Christmas greetings or thank a customer for a referral, it’s really simple to do.
  • Set and Forget Marketing gives you the tools to grow your business.


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Loyalty Clubs & Memberships

  • SAM© Loyalty Clubs & Memberships are simple to create and manage.
  • Loyalty Points are automatically accumulated and easily redeemed at the POS screen.
  • Memberships are easily set up so certain privileges are applied for the paying members.
  • You can view the points accumulated at any time and even target marketing specifically to Loyalty Club members.


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Gift Voucher


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Gift Vouchers & Gift Cards

  • Gift Vouchers are easily sold and redeemed through the SAM© POS.
  • Promotional gift cards are often used in promotions to generate fast $$$ into the salon.
  • You have the flexibility of selecting specific services, packages and products and using the auto expiry date for the vouchers.
  • Use Automatic numbering or enter your own voucher number from your pre-printed and numbered vouchers.


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POS Screen that makes sense

  • Easy to understand POS Screen. Right side POS buttons are what the client is paying with and POS buttons on the left are what the client is paying for.
  • Check out multiple family members all in one.
  • Selling points look up table to assist staff in selling products and services.
  • Easy redemption of loyalty points and gift vouchers.
  • Simple End Of Day procedure with comprehensive daily staff summary report.



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Full Reporting

  • 144+ Specialised reports across all categories, SAM© gives you the tools to manage your staffs' performance and grow your business.
  • See the hourly service and product sales performance of your staff.
  • Staff Re-Booking report will assist you training your staff to be the best at re-booking clients, ensuring a consistently full appointment calendar.
  • See which staff is good at selling product and who needs help to improve.
  • Check the $$$ value of future appointments for the following week and view $$$ summary by staff.


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Staff Rosters & Time Keeping

  • Enter Part Day Leave periods or multiple day leave periods quickly and easily.
  • Altering working hours, updating staff leave, managing public holidays is all smoothly handled in SAM©.
  • Weekly, Fortnightly or 4 weekly Rosters made easy.
  • Colour coding on the Main Appointment screen clearly shows hours and status of rostered staff.
  • Have your staff clock in and out so you can report on actual time worked vs Rostered hours worked.



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PAYG & Staff Commissions

  • Full PAYG System calculating each staff members Tax and Super for you to put aside.
  • SAM© will calculate annual leave and sick leave for you using latest government regulations.
  • Email payslips direct to your staff within SAM©.
  • Multiple Loading rates and overtime features included.


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Stock Ordering & Control

  • Email orders direct to each supplier from within SAM©
  • Auto Fill orders up to your Maximum stock level to hold for each product.
  • Receive orders in updating stock automatically and even store your invoice from your supplier and link it to this order.
  • Quickly view whats been used within the salon or sold in the last week, fortnight, month or 2,4,6 Monthly. Never hold too much stock again.


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Services & Packages

  • Simple and clear Service management with the option for uncomplicated staff price levels.
  • SAM ensures you will never book a service in for a staff member whom is not qualified to perform the service.
  • Recurring service packages made easy & combination packages are simplified.
  • Prioritise room allocation and choose which services you want to appear online.


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Multiple Locations

  • Make appointments (FOR) any location (FROM) any other salon/clinic locations. SAM© has a solution for you.
  • See the appointment book at other locations at a press of a button.
  • The software solutions for multiple locations is made easy for you in SAM©.
  • Choose to Redeem Gift Vouchers and/or Loyalty points across all locations.
  • Report on Head Office, all locations or zone in to one location.



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On Line Bookings

  • 24/7 for your Clients to book online, from your Facebook/Website, using their smart phone, tablet, computer or internet device.
  • Option for Staff to view their own appointments.
  • Owners can view all appointments for all staff from their phone or any other online device.
  • Customers online booking goes directly to your appointment screen and is displayed in a different colour for easy identification.
  • Security settings so staff can NOT view customer contact details out of the salon.




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Simple and Powerful Appointment Book


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Simple and Powerful Appointment Book

  • It is so easy to make or change appointments, enter new customers, view customer notes, sales and appointments history.
  • Colour coding shows you the status of appointments and available booking times at a glance.
  • Click and drag features let you quickly move appointments and change appointment length.
  • Checking out an appointment via POS and rebooking is a breeze.



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Unlimited IPad/Tablet Licences

Access the salon/clinic database directly from your IPad or tablet from Anywhere at Anytime.

  • Check out customers on your IPad/Android Device while in the rooms if you like.
  • Hand the IPad/Android Device to your clients and ask them to fill in their own personal data.
  • Use your IPad or tablet to access your business internally or outside the salon/clinic.
  • SAM© gives you an unlimited number of IPad/Tablet licences.

 

 

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ICalendar

    
  • View appointments anytime anywhere on your smartphone.
  • SAM© ICalendar lets rostered staff view their appointments on their smartphone calendar, anytime anywhere.
  • Owners have a special login to view all staff appointments at all times on their smartphones.
  • SAM© ICalendar has proved to be particularly popular with businesses employing staff on a contractor basis.
  • The ICalendar is suitable for both IPhones and Android devices.


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Client Phone App

  • The client phone app communicates directly with your SAM©.
  • Using the app your customers can make a booking without logging in and view their up coming appointments.
  • Users are able to view a list of your products and services, purchase gift vouchers and so much more.
  • Theme choices lets you personalise the app for your business.


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Integration with MailChimp

    
  • Send targeted and specific emails using Mailchimp within SAM©.
  • Integration with Mail Chimp - Providing SAM© users with even greater online marketing potential.
  • Check the open rates for Emails sent using Mailchimp.
  • Use the familiar template creation tools in Mail chimp.


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Daily Off-Site Data Back Up

  • 24 Hour Daily Off-Site Data Back-Up of your ensures no matter what happens, your data is safe.
  • Your data is always protected even in the event of fire, theft or a complete computer melt down. (Reasonable internet connection is required).
  • Incremental backups every hour are stored on an external memory stick (memory stick required to be in at all times).


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All Updates & Upgrades

Never pay for updates and upgrades again. All updates and upgrades are downloaded on your computer automatically.

  • Technology is continuously being updated together with SAM© enhancements so updates are automatic.
  • SAM© ensures all our clients stay ahead of and benefit from constant progress. An essential ingredient for the smooth operation and growth of your business using SAM©.


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Support

  • Call one of our specialised support team and we can be on your computer in 5 seconds providing instant support.
  • We are here to help you to get the most out of SAM©.
  • Phone support (Unlimited) and email support are all included with SAM©.
  • Remote access and back end access to your computers allow us to provide you with maximum support and assistance.


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Unlimited Training

Training is unlimited and ongoing and is fully included in SAM©.

  • We spend as much time as you require to get your business up and running.
  • Advanced training, refresher training, and new staff training can also be easily organised.
  • In addition to phone support and online training, SAM© provides training videos and a comprehensive suite of procedure documents within the program.



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Staff Security

  • 64 different staff authority permissions giving owners complete control of what your staff can and cant do.
  • As owner SAM© gives you the all the tools to control your staff member’s usage of SAM©.
  • Staff passwords and user security permissions are easily set.
  • Staff service permissions ensure staff can only be booked for services they are qualified to perform.
  • See which staff member was responsible for any mixups with Staff actions fully logged in SAM©.




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Data Import

AustraliaPOS can import data from an old system into SAM©. Ask us what's involved when you chat to us.

  • A data import often saves hundreds of hours of time consuming data entry and proves to be a big hit with new clients updating to a new comprehensive software package like SAM©.


AustraliaPOS | Salon, Clinic & Studio Appointment Software Specialists
Phone: 03 5988 3345
Email: info@australiapos.com.au



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