SAM© includes the ability to add a note to Online Bookings. The note pops up providing customer information when services are booked online. You may want to advise new clients to arrive 10 minutes before their first appointment or the preparation required 24 hours prior to a chemical or laser treatment. Its very simple to […]

To help you all out we have compiled a quick reference guide covering the most frequently asked support questions. HOW DO I SET UP STAFF PASSWORDS IN SAM©? Staff Passwords and Authority Permissions allow owners to control what their staff can see and do in SAM©. For example, moving, cancelling or checking out appointments. The […]

So you have been using SAM© for a while as your Appointment Book and Point of Sale program. There is so much more available for you with SAM© that will make running your business easier and more productive. SAM© ONLINESAM© Online has all the same features and functionality as SAM© Local.SAM©Online can be accessed from […]

AustraliaPOS highly recommend all SAM© Salon Software business owners conduct an End of Financial Year Stock Take, on the 30th of June, to establish accurate stock levels for your business. Your accountant will want a record of your stock as of the 30th June to complete your tax assessment. Complete the Stock Take Procedure below […]

  Customer service is so important, first impressions do count. Your business may have a dedicated receptionist, or the staff may all pitch in to assist at the front counter. Either way the handling of reception when done correctly and consistently is one of your salons most valuable marketing tools, assisting greatly in; attracting new […]

Did you know in 2005 only 29% of spa-goers in Australia were male? By 2018 that figure had risen to 49%. If you are looking to build your customer base and increase your profits consider attracting more male clients. This can be done by introducing product ranges and services catering for the male market. Consider the ambience […]

Why Market to Mature Hair & Beauty Clients? So why should you be interested in this over-45 mature hair and beauty audience? Because: It is one of the fastest growing segments of the population. It’s very ‘me-focused’. And has a higher level of disposable income and more leisure time than any other demographic. Many are […]

SAM© Online Features give your business flexibility. SAM© Online Bookings Give your clients the ability to book an appointment from their phone or internet device anywhere, any time. Owner can view and create appointments for all staff anywhere, any time. Owners control the services and packages available to book online.s Staff can have their own login […]

Customer referrals are considered by marketing gurus as one of the best ways to generate new clients and positively promote your business. As a business owner you can be grateful for the kind words and new customer or you can be more pro-active and create a customer referral program. This is a simple and cost […]