ONLINE CONSULT/CONSENT FORMS ARE NOW AVAILABLE in SAM©. Select and send a consent form from SAM© to your client with the click of a button.Clients receive the form on their phone, complete, sign and send the consent form.View each completed and signed form the client sends back. Customer Forms are created in an online program […]

The following information has been provided by Consumer Affairs Victoria. AustraliaPOS recommends clients check the link at the end of this post for more information. “Gift cards are a popular alternative to buying presents, offering convenience and flexibility. However, Australians lose an estimated $70 million each year by not redeeming their gift cards. To help […]

Remind your customers to book their appointments now as December will be filling fast. You don’t want customers missing out. We all want to look and feel fabulous for the festive season. A SAM SMS marketing message to your database is quick easy and effective. If you need assistance contact the AustraliaPOS support team.

SMS Impact Marketing connects you directly with your customers, building relationships and increasing revenue. Did you know 90%of SMS Messages are read within 90 seconds? SMS deliver higher open rates (98%) compared to email (22%) Your time is valuable and you can’t afford to have staff waiting for clients to show up. Every empty appointment […]

SAM© includes the ability to add a note to Online Bookings. The note pops up providing customer information when services are booked online. You may want to advise new clients to arrive 10 minutes before their first appointment or the preparation required 24 hours prior to a chemical or laser treatment. Its very simple to […]

To help you all out we have compiled a quick reference guide covering the most frequently asked support questions. HOW DO I SET UP STAFF PASSWORDS IN SAM©? Staff Passwords and Authority Permissions allow owners to control what their staff can see and do in SAM©. For example, moving, cancelling or checking out appointments. The […]

So you have been using SAM© for a while as your Appointment Book and Point of Sale program. There is so much more available for you with SAM© that will make running your business easier and more productive. SAM© ONLINESAM© Online has all the same features and functionality as SAM© Local.SAM©Online can be accessed from […]

AustraliaPOS highly recommend all SAM© Salon Software business owners conduct an End of Financial Year Stock Take, on the 30th of June, to establish accurate stock levels for your business. Your accountant will want a record of your stock as of the 30th June to complete your tax assessment. Complete the Stock Take Procedure below […]

  Customer service is so important, first impressions do count. Your business may have a dedicated receptionist, or the staff may all pitch in to assist at the front counter. Either way the handling of reception when done correctly and consistently is one of your salons most valuable marketing tools, assisting greatly in; attracting new […]

Did you know in 2005 only 29% of spa-goers in Australia were male? By 2018 that figure had risen to 49%. If you are looking to build your customer base and increase your profits consider attracting more male clients. This can be done by introducing product ranges and services catering for the male market. Consider the ambience […]