Customer service is so important, first impressions do count. Your business may have a dedicated receptionist, or the staff may all pitch in to assist at the front counter. Either way the handling of reception when done correctly and consistently is one of your salons most valuable marketing tools, assisting greatly in; attracting new […]

Did you know in 2005 only 29% of spa-goers in Australia were male? By 2018 that figure had risen to 49%. If you are looking to build your customer base and increase your profits consider attracting more male clients. This can be done by introducing product ranges and services catering for the male market. Consider the ambience […]

Why Market to Mature Hair & Beauty Clients? So why should you be interested in this over-45 mature hair and beauty audience? Because: It is one of the fastest growing segments of the population. It’s very ‘me-focused’. And has a higher level of disposable income and more leisure time than any other demographic. Many are […]

SAM© Online Features give your business flexibility. SAM© Online Bookings Give your clients the ability to book an appointment from their phone or internet device anywhere, any time. Owner can view and create appointments for all staff anywhere, any time. Owners control the services and packages available to book online.s Staff can have their own login […]

Customer referrals are considered by marketing gurus as one of the best ways to generate new clients and positively promote your business. As a business owner you can be grateful for the kind words and new customer or you can be more pro-active and create a customer referral program. This is a simple and cost […]

RECENT CHANGES IN NSW FOR THE CONDITIONS OF SALE FOR GIFT CARDS AND GIFT VOUCHERS.  The NSW Government has introduced a mandatory minimum expiry period of 3 years for Gift Cards and Gift Vouchers sold to consumers in NSW, as well as a ban on post-purchase administration fees, starting 31st March 2018.  The new requirements have been made by amendment to the Fair Trading Act 1987. The […]

The AustraliaPOS team will be indulging in hot cross buns and chocolate eggs. From close of business today and over the Easter break AustraliaPOS will be dealing with emergency calls only. All non urgent matters will be dealt with when full support resumes on Tuesday. Happy Easter.